Companies are reducing loyalty rewards due to cost and changing consumer behavior.
MODIV TAKE: Is there a way to make sure the benefits that lose out on are the ones customers won’t miss?
The Associated Press | Companies rein in customer rewards programs ➤
The short-term rental market is either on the brink of armageddon or this is normalization….depending on who you talk to.
MODIV TAKE: Where are we getting the balances, local perspective that’s showing the long game of performance?
Daily Lodging Report | Is the AirBnB phenomenon wearing thin? ➤
Business Insider | The unpredictable summer for Airbnb and Vrbo hosts continues ➤
Newsweek| Fall in Airbnb Listings Revenues Sparks Housing Market Crash Fears ➤
CBS | Travelers opting for alternatives to short-term vacation rentals ➤
Housing Wire | Modest Airbnb revenue declines expected throughout the rest of the year ➤
Hotels are still embarrassed to be so far behind in the digital race.
MODIV TAKE: Are technology and digital among the most critical fish to fry for hotels right now?
Skift | Hotel executives admit they're late to the tech party ➤