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Research isn’t just about data; it’s about asking the right questions and knowing exactly how to act on the answers. We help you cut through the noise, understand traveler behaviors, and find answers to your toughest commercial questions. Because guessing is expensive, and knowing is priceless.

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Catch up on our latest articles. They’re full of actionable ideas to keep your business growing.

3 Lies and a Truth About Traveler Loyalty

In the fast-paced world of hospitality and marketing, understanding traveler loyalty is more crucial—and more complex—than ever ...
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Earning Loyalty in Luxury Travel: What High-Income Travelers Really Want

A guide to understanding and meeting the expectations of luxury travelers, from exclusive benefits to personalized experiences ...
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Modern Loyalty: Navigating the Fluid Dynamics of Traveler Commitment

In an era where the allure of new experiences often outweighs the comfort of the familiar, the concept of loyalty, particularly ...
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Silver is the New Platinum: The Rise of Micro-Earnings in Travel Loyalty

Have you noticed your travel loyalty programs feeling a bit stale? You’re not alone. The traditional points systems are being ...
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Navigating the Revenue-Sales Divide in Corporate Travel RFP Negotiations

In the hospitality ecosystem, there's a dynamic tango between sales and revenue management that, if executed poorly, can trip ...
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MODIV Corporate Travel Services: Streamlining RFP Process & Performance

Simplify your RFP process and reclaim valuable time with MODIV Centralized RFP (CRFP) Service. Designed for hotel and property ...
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Streamlining Corporate RFPs: A Win-Win Strategy for the Hospitality Sector

In the tangle of threads that make up the web of corporate travel negotiations, the Request for Proposal (RFP) process is often ...
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The Digital Hospitality Travelers Actually Want (and Don’t!)

The travel tech sector is agog with innovation, yet it seems the priority of today's travelers lies elsewhere – not in the next ...
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Navigating the All-in-One Tech Trend: Hospitality Leader’s Checklist

The hospitality industry is at a crossroads where technological advancements could be a game-changer, yet the path is clouded ...
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